When you access our website, you will be directed to the information available to us. However, we want our customers to carefully read all of the terms and conditions to facilitate healthcare access.
Our General Terms
To use our website, you must be 18+. This allows you to browse our website and also make a purchase.
Remember, Mavavilla does not provide medical advice, which means all of the information available online with us is for informational purposes. We therefore advise our customers to have a proper consultation with a specialist before using the products.
By visiting our website you adhere to all our terms and conditions and hence if you do not agree then do not browse our website.
Information On Product & Availability
We serve the accuracy of the information listed online with us. However, we cannot tell you that all of the information listed with us in regard to the products/medicines is completely valuable to you.
The availability of product further is subject to change as Mavavilla have complete rights to limit the quantity as per the order placement.
There are certain medicines that might require you to provide a prescription and hence it is advisable to attach the respective prescription to ensure complete safety while purchasing.
Our Order & Payment Facility
Acceptance Of Order
There might be some time when you have placed your order and we do not accept it. However, this can be due to some technical error and whatever the case will be informed.
Therefore, we here make sure to convey the information at that moment.
Pricing Of Medicines
All of the prices are listed as per the value of the product and this can fluctuate as per the quantity or the market demand.
Our Shipping & Delivery
We usually take 5-7 business working days to ship your parcel and After you have placed an order online with us, we make sure to ship your parcel.
However, there might be the possibility of extending some days if this is an international shipping.
In case of delay made by the customs department, we do not take authority for it, as it is the customs department that takes up the days to release the parcel.
International orders will charge some extra amount or duties and being a customer you have to pay the respective amount.
Return & Refund Policy
Customers are liable to make a return in case if parcel is damaged, or delivered an incorrect product and this should be followed within the respective time period.
In the case of the refund process, our team will examine the entire case and begin with the process to initiate the refund to your respective account registered with us.
Maintaining Privacy & Security
When you are using our website, you are giving complete consent to collect and use the data you shared.
However, we only collect your data for your convenience – to inform you about our new offers, products or services.
Moreover, Mavavilla has also employed tightening security to completely protect customers’ data so that it does not get into the wrong hands.
Modifications To Terms & Conditions
Maravilla does have complete right to modify terms and conditions anytime and hence it is advisable to often check our conditions to avoid any confusion and begin with service easily.
Contact Us
If you have any queries regarding the terms and conditions we have mentioned then you can reach us via email, or phone.